Leasing vacant units (75% of total time)
Take accountability for a property’s occupancy rate
- Advertise vacant units on multiple channels to identify prospective tenants
- Respond to incoming prospective tenant inquiries from the listings
- Conduct showings in person and virtually
- Follow-up to assure applications are completed and questions addressed
- Create and distribute leases for signature
Existing tenant satisfaction and compliance (20% of total time)
Take accountability for a property’s tenant satisfaction score
- Conduct move-in/move-out inspections
- Handle tenant communications
- Conduct unit inspections
- Coordinate maintenance requests
- Communicate and enforce lease terms
- Coordinate unit access
- Assist Special Projects team with rent collection as needed
Other/admin (5% of total time)
These are the small tasks that are necessary for the operations of the business that come up, including correcting time entries or attending weekly meetings. It is expected that these tasks are completed consistently without the need for follow-up.